Privacy Policy

At YourPA, your privacy is a top priority. We are committed to protecting any personal information you provide when using our website or services. This includes your name, contact information, business details, and communications with our team.

We only collect the information necessary to deliver and improve our services. Your data will never be sold, shared, or disclosed to third parties without your consent, except as required by law.

All communications and documents shared between clients and assistants are treated as confidential and handled with the utmost care. For added security, we use secure platforms and tools for task management and communication.

By using our services, you agree to this privacy policy. If you have any questions, feel free to contact us at info@yourpa.ae.

💳 Cancellation & Refund Policy

We understand that circumstances can change. Here’s how cancellations and refunds work at YourPA:

Subscription-Based Packages:

•You may cancel your subscription at any time by contacting us at info@yourpa.ae.

•Cancellations must be requested at least 5 business days before your next billing cycle to avoid charges for the upcoming month.

•Refunds will not be issued for services already rendered or for mid-month cancellations.

•In the rare case of service disruption on our end, a partial refund or credit may be applied at our discretion.

Custom Agreements or Long-Term Contracts:

•Custom terms will be outlined in your agreement and may differ from the general policy above.

We aim to be fair and transparent. If you have concerns, please reach out and we’ll do our best to assist.

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📦 Service Delivery Policy

At YourPA, our services are delivered remotely and tailored to each client’s business needs.

Here’s how it works:

•After subscribing to one of our packages, you’ll be contacted within 1 business day to schedule an onboarding call.

•You’ll be matched with a dedicated assistant or team, based on your package and requirements.

•Tasks, communications, and performance tracking will be handled through tools like Trello, Google Drive, and Google Calendar, ensuring seamless collaboration.

•Assistants work the number of hours per day based on your package and report directly to you through agreed-upon channels.

We commit to providing reliable, timely, and professional support so you can focus on what you do best — growing your real estate business.